Online Help Manual
Online Help Manual - Part Two
General Account Information
The default.htm Page
FTP Access
Telnet Access
Wusage and Access Logs
Checking Server Space Usage
Changing Your Password
 
Accessing Your Email
.
The default.htm Page:
The filename of your home page should be default.htm. The webserver will automatically send the file at the following path:
/home/yourdomain.com/www/default.htm when a browser specifies http://www.yourdomain.com

When your account is set up, there will be an default.htm page already installed. This tells anyone accessing your domain that your site is under construction and will be available soon. You will replace this file in the www directory with one of your own creation. You can put a default.htm file in any subdirectory that you wish, and it will be the default page served when you don't want your visitors to have to type a full page URL reference, for example:
 
http://www.yourdomain.com/whatever instead of http://www.yourdomain.com/whatever/page.htm or http://www.yourdomain.com/whatever.htm

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FTP Access:
Now that you know where the files have to be located in order to be visible from the Internet, just how do you put the files there? There are several ways, depending on your computer system. For the Macintosh, a program called "Fetch" is used. Microsoft Windows systems use "CuteFTP" or "WS_FTP."
 
Here is the FTP account information to configure your FTP program:
 
Host Address: yourdomainname.com or IP address.
User ID: your username
Password: your password

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Telnet Access:
A telnet account is just another name for Unix/Linux userID. When you sign up with us, you get a userID and password. You can ask for more than one such userID. See the Fee Schedule for pricing. Each telnet account for your domain has its own separate home directory, but shares the same www and FTP directories.
 
You need a telnet program to access your telnet account. Simply put in your domain.com as the host, and connect to the server. When you are connected, you will be prompted for your userID and password.
 
Some of the programs available at the shell prompt are:
 
mail - a primitive email program
pine - a more powerful email program
ftp - to FTP onto other sites
telnet - to telnet to other sites
 
In general, it's a pretty complete POSIX environment. You access these programs by typing in their names and then following commands relevant to each program. If you need help with any of the programs at the shell prompt, type man and the name of the program to get instructions for that program online. If your problem is not knowing the name of the program, try apropos subject (i.e. apropos mail). It is important to remember that Unix is case-sensitive, and that "Default.htm" is not the same as "default.htm."
 
Note: If you experience problems with your telnet program when accessing the above programs, you will need to make an entry in your login directories .bash_profile file. Just add the following to the last line export TERM=vt100. This will allow you to access all shell programs properly.

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WUSAGE and Access Logs:
To count accesses, there is a directory called wusage in your www directory. To access it, just log on the Internet and with your internet browser, go to:

http://www.yourdomain.com/wusage

You will see a webpage with statistics for your domain for the previous week. If you are a brand new domain, you won't see any statistics there yet. If you go to the link from that page leading to Weekly Reports, you will see a much more detailed report, including pie charts, graphs, etc. These reports are automatically generated for you once each week, and are stored in one place so you can compare weekly statistics easily.
 
If you would like to see domain names in your stats and other programs rather than just IP numbers, put an empty file in your wusage directory called dns (no extensions). This will act as a switch and reverse authentication will be activated for the domain.
 
In your home directory, you will see a file called access-log. You can download this file and open it in any word processor to see exactly what files were accessed, what domain the visitor came from, the dates and times of each visit, etc...

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Checking Server Space Usage:
You can find out how much space is in use by the www files for your domain by using Telnet to log into your account and then from the Unix prompt, typing the following:
du -s /www/htdocs/yourdomain
This will give you a report back of the number of kilobytes (k) all files in your www directory add up to. If you have an anonymous FTP area, also check:
du -s ~ftp/yourdomain.com
To check how much space is being used by files in your home directory, type:
du -s $HOME
Adding up the results from all three of these commands will give you the total amount of space you are using, but an easier way of checking all three directories is to type:
du * www/* anonftp/* -c
You will then see a space report for each directory (-a to see for each file) and at the end, a total.

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Changing Your Password:
To change your password, Telnet to your account. After logging in with your username and password, at the Unix prompt, type: passwd
 
A script will ask you to type in your old password, then the password you want it changed to will be asked for twice to verify. This will not work for POP-only accounts. There is no way you can change the password for those accounts at this time - they must be changed by sending us an email and we will take care of it.

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We recommend using Eudora as your email program. This is a mail program that runs under MS Windows and Macintosh OS. Eudora connects to the mail server over the Winsock or Macintosh TCP/IP. Mail can be composed and read offline, but make sure that Winsock or TCP/IP is running before attempting to send or receive email. Although your account exists on our server, you won't be able to receive email at yourdomain.com until InterNIC has activated you in the domain name servers.
 
After Eudora has been installed, it must be configured to point to our server. To do this, start Eudora and select "Settings" from the menu bar. Most of the options are self explanatory. Here are the steps you need to perform to set up Eudora:
 
1) Install and start up the Eudora program
 
2) Select "Settings" from the "Special" menu
 
3) Select the "Getting Started" tab, then under Real Name, enter your Real Name
 
4) Under "POP Account" put yourdomain.com
 
5) Leave Return Address blank unless you want people to send return email to you at a different email account
 
6) If you use the Macintosh version, the radio button for TCP/IP connection should be highlighted
 
7) Click the "Personal Information" tab (also only for the Macintosh version)
 
8) Under POP account put yourdomain.com again
 
9) Fill out the "Real Name" and "Return Address" as you did before
 
10) Under "Dialup User Name" enter yourdomain (do not enter .com or .net here)
 
11) Click the "Hosts" tab then enter yourdomain.com again under POP Account, and put yourdomain.com under SMTP Server.
 
12) Go to the "Checking Mail" tab and make sure "Save Password" is checked.
 
That's pretty much all the configuration Eudora needs. Many of the configuration areas will be filled in when you go to them; for example, it will usually fill in the POP account info wherever it needs it after you enter it the first time. Now, when you select "Check Mail" under the File menu, a window will pop up asking for your password. Enter in your password then click on the proceed button and Eudora will check to see if you have email. You can now send a test email message to yourself and then check to see if it gets returned to you. If you checked "Save Password" as in step 12, Eudora will not prompt you again for your password after the first time. If multiple users have access to your computer, and you don't want them to have access to your email account, make sure "Save Password" is unchecked.
 
Your default email address is yourdomain.com, and that's where all your email will be sent to, unless other configurations take priority (such as autoresponders and redirects mentioned later).
 
Mail program samples
The sample assumes a domain name of fred.com
 
Microsoft internet mail
Full name = fred
Email = fred@fred.com
Internet Mail server = fred.com
Account = fred
Pass = xxxxxx
SMTP = fred.com
From = anything@fred.com
 
Netscape
Your Name = fred
Email Address = fred@fred.com
Reply to = anything@fred.com
Mail Server user name = fred
Outgoing SMTP = fred.com
Incoming = fred.com
 
If you would like additional POP email accounts, ask us and we'll set it up for you. Remember, there might be an additional one-time charge for each POP account depending on your account. To check numerous POP accounts, read the manual or help files that come with Eudora or your email program software for configuration.
 
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