- Virtual Web Hosting:
- What
is Virtual Web Hosting?
- Do
you offer dial-up Internet access?
- Do
you offer web page design services?
- How
do I transfer files to my website?
- Will
I have unlimited access to update my pages?
- Can
I use my account for commercial purposes?
- Can
I resell space within my own account?
- Do
you accept international orders?
- What
contract and payment terms are available?
- Do
you offer technical support?
- How
long does it take to set up a new account?
- How
do I place an order?
-
- Your
Own Domain Name:
- Can
I access my domain name with or without the WWW?
- Can
I check domain name availability?
- Does
your hosting service handle domain registration?
- How
long does it take before my domain name is active?
- What
is the InterNIC fee for domain registration?
-
We specialize in Virtual Web Hosting which
means that you can find a home for your website on our web servers and establish a
presence on the Internet. We will help register your own domain name which will become
your unique address on the World Wide Web.
-
No, you will need local Internet access in
order to maintain your website and retrieve email addressed to your site.
-
Although we do not offer web page design
services, we will gladly refer you to a list of companies that offer web page consulting,
web page development, and/or custom scripting services. You will be able to contact one or
more of them to discuss design and pricing.
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Files may be transferred
to the web server via Microsoft FrontPage, File Transport Protocol
(FTP) or a Telnet Client. If you have a PPP internet account and need
FTP software, you can download a program for either the PC or Mac from
our site. There's more information available in our Online Manual.
CAUTION: If you
use FrontPage 97 or 98 to publish your website to our server; then, DO NOT use an FTP program or Telnet
client to upload, edit or delete your files in the WWW directory that are FrontPage
related to your website. This is where your FrontPage extensions are and you will corrupt
the FrontPage extensions on your account.
-
You have unlimited access
via FrontPage, FTP & Telnet, using your UserID and Password, 24
hours a day. You can create your web pages offline on your own
computer's hard-drive and upload the files to your website at any
time.
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Yes, you can use your account for commercial
purposes. If desired, secure server access is made available Free
which provides a secure environment whereby payment information (such as a credit card
number) can be transmitted from web browser to the web server in an encrypted mode.
-
Yes, you can resell space
within your account. However, you will be responsible for its content
and data transfer. Please note, if you plan to resell your space,
please read our Policies and
Guidelines page.
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Yes, we host domains from all over the world.
We welcome you as a domain name or better yet, a reseller.
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We bill in quarterly increments for credit
card orders and require a minimum three month contract. We accept Visa , American Express,
and MasterCard. We also accept personal and business checks and Money Orders in US$ only.
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Yes. We offer both 24 x 7 email support and
telephone support: Mon. to Fri. 9:00 AM - 5:00 PM PST.
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We encourage our customers to send us email
with questions or concerns about their website if they cannot find the information from
our website. We are quick to respond to support email 24 hours a day. If we cannot offer a
solution to a concern within a 24 hour time frame, we will invite you to call us or we'll
call you directly. Most problems are resolved within minutes from receiving just one email
message.
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Orders submitted before
5:00 PM PST which
include credit card payment information will be processed the same day, usually within a
few hours. Once an account is set up, you will be sent full publishing instructions and
account information via email including a user ID, reseller ID, password, FTP and
FrontPage instructions. You can begin uploading files to your new website immediately.
Domain account users will be given a temporary URL to access their site via the web prior
to the completion of either domain registration or transfer.
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We offer a variety of
payment options on our Secure Online
Order Form:
| Credit Cards |
| Personal or
Corporate Checks (US only) |
| Money Orders (US
Only) |
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Yes, you will be able to
access the domain name with or without the WWW in front. You can
access the domain name "mydomain.com" in any of the 4
following ways:
http://www.mydomain.com
http:// mydomain.com
www. mydomain.com
mydomain.com
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Yes, you can Click
Here to check for domain name availability.
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Yes, for all new domain requests, we will
submit the request to the InterNIC. For transferring domains, we will submit the transfer
request. If there is an error on either request form, InterNIC will contact you. It is up
to you to either correct the problem and resubmit the request, or correct the problem and
send the request to us, in return we will resubmit the request.
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Once the InterNIC announces that your domain
name has been registered (or transferred, if applicable), it usually takes about 72 hours
before it is active. All Internet providers must update their records (DNS tables) to
reflect new site locations. This is called propagation.
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InterNIC is not affiliated with any hosting
company. It is a totally separate agency that registers worldwide domain names for the
.com, .net, .org, etc. extensions.
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The InterNIC currently charges $70 to register
a new domain name. This fee covers the first two years. They currently bill at a rate of
$35 per year. The InterNIC will send you an invoice via email 3-6 weeks after the domain
is registered.
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